Spark Content

Karen Probst is one of the most knowledgeable, hard-working, and accomplished technical communications professionals that I’ve ever had the privilege to work with and learn from. Her experience in the areas of technical content writing, editing, localization, style guides, standards, management, and publishing is impressive, her commitment to producing high-quality results is uncommon (in these days of just-in-time/just-good-enough), and her word is her bond; if Karen says she is going to do something for you, expect the work to be done on time (or sooner), on budget (or under), and of exceptional quality. If you get an opportunity to work with Karen on any project, I suggest taking it. You won’t regret it.

Mary Pat H., former colleague

The great strength Angela brings to the documentation she works on is her desire to act as a user advocate. Angela feels passionate about improving user experience through the creation of thoughtful user interface design and engaging help content. Her goal is to empower users from their initial investigation through to product proficiency.

Bethany W., former colleague

I had the privilege of working with the Spark team for almost a decade at BlackBerry. They are exceptional communications professionals who work effectively to understand business goals and user needs, gain a deep understanding of technology, and consistently produce material of very high quality. ‎I highly recommend their services.

Scott W., Former colleague and manager